30-Day Money Back Guarantee — Your satisfaction is our priority. If you are not happy with the service, you are covered.
Full Refund Eligibility
You are eligible for a full refund if:
- The server does not work for you and our support team is unable to resolve the issue.
- You request a refund within 30 days of your purchase date.
Partial Deductions
In some cases, a small fee may be deducted from your refund to cover third-party costs already incurred on your behalf (e.g., premium apps or premium plugins activated for your account). This fee is minimal and does not exceed €4.
Subscription Cancellation
If you have an active subscription and wish to cancel, you will receive a refund for the remaining unused period of your subscription. No questions asked.
Important: To request a refund, please contact us first through our website so we can assist you and process your request as quickly as possible.
Non-Refundable Cases
- Accounts terminated due to violation of our Terms of Service (e.g., sharing or reselling credentials).
- Requests made after the 30-day refund window.